Who is eligible for a tax receipt?

Individuals, families, groups, and organizations who make an eligible online donation of $20 or more will be automatically receipted.

For all other donations (cheque, cash, EFT etc.), all donations of $20 or more will automatically be receipted.

All donations processed in a given calendar year will be eligible for a tax receipt of that year, including donations mailed and postmarked by December 31st and received in the new year by the ALS Society of Canada.

I misplaced my tax receipt, how can I request a duplicate copy?

To request a duplicate copy of your tax receipt, please contact our Donor Services team by email to donations@als.ca or by telephone at 1-800-267-4257 and Press 1.

How can I update my contact information?

If your phone number, mailing address or e-mail has changed, please contact the Donor Services team by email to donations@als.ca or by telephone at 1-800-267-4257 and Press 1.

How can I donate on behalf of my organization/company?

On the online donation form, there is a section called Gift Type where you can select if your gift is on behalf of an organization or company. In order to process a corporate donation, we require the name of the organization and a contact at the organization.

How can I update my monthly donation?

You can contact our Monthly Giving team to change or cancel your monthly donation by email to monthlygiving@als.ca or by phone 437-703-5423.

I received a call from someone on behalf of ALS Canada. Are you fundraising on the phone?

Yes. ALS Canada works with a trusted telemarketing partner, Public Outreach, to connect with supporters about joining our Circle of Hope Monthly Giving community.

Our partners are trained by ALS Canada to ensure every conversation is accurate, respectful, and meaningful.

Public Outreach phone canvassers do not receive commissions based on the number of supporters they sign up or the amount they raise. They may call from the following telephone numbers: (647) 953-1160 and (604) 674-9757.

We take your privacy and the security of your personal information seriously. If you are ever unsure about a call, or would like to opt out of phone communications, you can reach us 1-800-267-4257 or by email at monthlygiving@als.ca.

I no longer wish to receive donation requests from ALS Canada. How can I be removed from your contact lists?

If you no longer wish to receive donation requests by email or mail, please contact the Donor Services team by email to donations@als.ca or by telephone at 1-800-267-4257 and Press 1.

How can I get a copy of the annual report?

You can access our annual report by clicking here.

What is the impact of my donation?

To see the impact of your donation, please visit Impact of Donations page.

Where can I find financial statements for ALS Society of Canada?

To review the last several years of financial statements, please visit Our Annual Reports & Financials.

On December 30, 2024, the Government of Canada announced the extension of 2024 charitable donations to February 28, 2025. What does this mean for donors?

On December 30, 2024, the Government of Canada announced that they would be introducing proposed legislation to make charitable donations made before February 28, 2025, eligible for inclusion in personal tax filings for 2024. This means that if a donation is made from January 1, 2025, to February 28, 2025, the donor may choose to use their donation tax receipt towards their 2024 income tax filing.

The prorogation of Parliament announced on January 6 should not affect this announcement, as the intent to introduce legislation should still allow the CRA to recognize tax receipts dated from January 1 to February 28, 2025, as eligible for 2024 tax filing.

Once again, any donation made in 2025 will receive a tax receipt dated for 2025. The legislation, when/if introduced, should allow tax receipts from January 1, 2025, to February 28, 2025, to be claimed on 2024 tax filings.

If your donation was submitted through the mail, a tax receipt will be issued for the postmarked date on the envelope received by ALS Canada. Please be aware that the recent Canada Post strike may have impacted the postmark date.

As a best practice, it is recommended that you keep records of donations in case adjustments are needed.

For any questions related to your tax filings, visit the Government of Canada’s website by clicking here.